Return Policy

You may return most unused items purchased from within 7 days of the original delivery. The return shipping costs paid by us  if the product is defective or the return is a result of our error. In case the item is returned for any other reason, buyers are responsible for the return shipping costs and will be charged a restocking fee of 35 percent. No returned merchandise will be accepted without a Return Authorization Number. Request a Return Authorization Number by email at Include your contact information, order number, buyer’s full name and an explanation of the reason for return. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Any used, damaged or unusable items may not be returned.

Ship authorized returns to the following address:

Electric Bike Parts
22406 goldrush
lake forest ca 92630